Privacy Policy

At Alwahyain Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you enroll in our courses or contact us, we may collect the following personal information:

• Student name, age, and gender
• Parent/guardian name and contact information (email, phone number, WhatsApp)
• Course preferences and learning goals
• Payment information (processed securely through third-party providers)
• Communication history with our team

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on our site
• Device information and operating system
• Referring website URLs

2. How We Use Your Information

We use the information we collect to:

• Process your enrollment and provide our educational services
• Communicate with you about classes, schedules, and progress
• Send you important updates about our academy and courses
• Improve our website, services, and student experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you have given us permission to share your information.
• Service providers: With trusted third parties who assist us in operating our website and providing services (payment processors, email services).
• Legal requirements: When required by law or to protect our rights, property, or safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Children's Privacy

Our services are designed for students of all ages, but enrollment for minors requires parent/guardian consent. We collect information about children only with parental consent. Parents have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection of their child's information
• Revoke consent at any time

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request transfer of your data

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. International Data Transfers

As we serve Somali families worldwide, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: